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Who is Intac
International and what is Wintac?
Intac
International Inc. is the maker of Wintac - The award-winning, #1 best-selling, all-in-one
business automation system for field service, installation, and construction companies. Designed, developed, and
continually enhanced by our own team of world-class engineers, Wintac
is the industry standard against which all others are compared.
Far more advanced than typical
service management software, Wintac has no equal in the
field service industry. In fact, Wintac is so recognized as the software of choice for
service companies, it literally sells itself. Our sales
office employs no salespeople and our Wintac Advisors do not work on
commission. That is virtually unheard of in the
software industry and is a
true testament
to
Wintac's excellence and reputation.
More about Intac International Inc.
Please be aware that other software
companies in the service industry have used our Wintac name in their internet
advertising. Although imitation may be the sincerest form of flattery, there is
still only one Wintac.
Don't be fooled by imitators and
"wannabes" -
There is only
one Wintac and it is developed, marketed, and supported solely
by Intac International Inc.
How will Wintac help my service business?
First and foremost, the incredibly powerful
automation capabilities of Wintac allow you and your staff to get more done in
less time. Much less time. Your office will be more organized. Daily tasks will
be completed more accurately. Employees will be more productive. You will finally have the
luxury of running your business rather than your business running you. And as
productivity and efficiency increase, so do your profits.
Best of all, because
Wintac is a true all-in-one program (see next question below), you have
quick and easy access to all your vital business information. Instantly
answer any management question:
Who owes us money and how much? Who are our
most profitable customers? How much did they spend this year? How do this year's
sales, expenses, and profits compare to last year? What was the profit on that
big job last week? Which of our qualified service people are available for a job
next Wednesday? Which of our customer service agreements are up for renewal? When do the parts and labor warranties expire for that equipment we installed? Who are our most productive employees? How much do we owe our vendors and when
is it due? How many widgets do we have stocked in each vehicle? Which one of our
suppliers has the best price for that widget? We could go on and on
but you probably get the picture!
In a nutshell, Wintac
gives you the ability to make better decisions and more money in less time. So, not only will you be able to
afford that dream vacation, you'll also have the free time to take it!
Make your life easier with Wintac.
I see that Wintac
is referred to as an all-in-one program for the field service industry. What exactly
do you mean by "all-in-one"?
"All-in-one" refers to the fact that Wintac is a
single, all-inclusive program for managing your entire business. While other
service management programs may claim to be all-inclusive, none that we are
aware of integrate all of the following components in one program:
Field Service Management, Customer Relationship
Management, Contact Management, Property Management, Vendor Management,
Employee Management, Office Management, Sales and Marketing Management, Purchase
Management, Payroll Management, Specialty Construction Management, Vehicle
Management, Mobile Computing, and complete Accounting.
Moreover, all of Wintac's
components are seamlessly integrated with the same intuitive look and feel.
While many programs are built around a jumble of separate, poorly-integrated
modules, Wintac was designed from the ground up as a single all-inclusive system.
The result is a faster, more stable program that is far easier to learn and use
than products with comparable features.
And with
Wintac's all-inclusive design, information entered once automatically flows
to the relevant areas of the program
- eliminating redundant and time-consuming data entry.
Be aware that some vendors claiming
that their software is an "all-in-one-solution" for your business actually
require you to use additional software to fully accomplish and integrate tasks
such as job costing, purchasing, budgeting, check writing, payroll processing,
A/P and G/L management, and financial reporting. Tip: Ask them if their software
generates a balance sheet, trial balance, and income statement.
Don't think you'll need to use all
of Wintac's features right away? No problem - Any portion of the software that
you don't currently use stays quietly out of the way. Then, as your business
needs grow, Wintac will grow right along with you. In fact, even if you choose
to use QuickBooks, rather than Wintac, for your accounting, Wintac's built-in
state-of-the-art link instantly sends data and updates your financial records in
QuickBooks - at no additional cost!
What makes Wintac
better than other software designed for the service
industry?
Wintac has many significant advantages over
competing programs. The most obvious being the true all-inclusive aspect, as discussed
above, coupled with its unmatched power and flexibility. Rest assured, you will
never outgrow Wintac!
Wintac is also unique
in its intuitive, simple-to-learn, simple-to-use design. Our users frequently tell us
that they were amazed at how quickly they became productive - often on
the very first day! Compare that with most service industry programs that
require weeks of preparation and learning just to accomplish basic tasks.
It is also important to note that Wintac has
always been, and continues to be,
developed by a select team of in-house software engineers who are considered among the best in
their field. The result is a high-performance, rock-solid, time-tested system built to keep
your business running smoothly, reliably, and securely.
Can you quickly sum up the secret to Wintac's
incredible success in the service industry?
Sure... We didn't design Wintac to
look like every other program out there. Instead, we listened to our users in
your industry and developed a smarter, faster, easier way to work.
Does Wintac
require training to get started?
No. Wintac installs itself
automatically and requires no extensive configuration before you can
start using it. The Wintac QuickStart Wizard walks you through a simple step-by-step set up and
you're ready to go - within minutes!
And to make learning fun and easy, Wintac comes with a
lesson-by-lesson voice-narrated tutorial, built-in Audio Tips voice assistance, and an intelligent help system that provides
step-by-step instructions on each area of Wintac. You also have one-click
access to our free live online support center right from inside Wintac, as well
as by telephone.
Because we realize that some people feel most
comfortable with formal training, we also offer several training options
ranging from beginner to advanced
level. Depending on your preferred style of learning, you can choose from
the following: hands-on workshops at our classroom facility, on-site training at your office location,
and private remote training with one of our own Wintac experts via web
teleconferencing technology. Regardless of how you
learn best, we have the resources to assist you.
If you don't want to spend a lot of
time learning new software, Wintac is for you!
Will Wintac work
well for my specific industry and business?
We've designed Wintac with the flexibility to meet
the needs of virtually any type of business involved in field service and
installation. You can
even configure most areas of Wintac to use the vocabulary that best suits your
business and industry.
Although our roots are in HVAC,
plumbing, and other sectors of the contracting industry, our huge user base
encompasses the entire field service industry including (in alphabetical order):
Air conditioning, Alarm & Security,
Appliance Repair, Automotive
Detailing, Cabling Installation, Carpet Cleaning, Chimney
Sweeping, Commercial Cleaning, Computer Repair, Computer Services, Construction,
Copier Machine Repair, Drain Cleaning,
Electrical, Facility Management, Fitness Equipment Repair, Flooring, Fuel Oil
Delivery, Furnace Service, Furniture Repair, General Repair, Handyman Services,
Heating, HVAC,
Irrigation, Janitorial, Landscaping, Lawn Care, Locksmith Service, Maid Service,
Masonry, Mobile Auto Repair, Overhead Door Installation, Painting, Pest Control,
Plumbing,
Pool & Spa, Property Management, Refrigeration, Refurbishing,
Remodeling, Residential Cleaning, Restoration, Roofing, Septic Cleaning, Sheet
Metal Fabrication, Snow Removal, Tanning Equipment Repair, Telecommunications, Tree
Service, and Window Cleaning.
In addition, industry-specific
specialty options and custom development services are
also available. For specialized business needs, Wintac is the #1 solution!
What is the
difference between Wintac Pro and Wintac Green?
Both Wintac Pro and Wintac Green are full-featured
business management programs for the field service industry. Wintac Pro also
includes features vital to equipment installation/service management and specialty construction
projects.
Wintac Green is designed primarily for
Carpet Cleaning, Window Cleaning, Residential
Cleaning, Commercial Cleaning, Janitorial Service, Maid Service, Pest Control,
Lawn Care, Landscaping, Snow Removal and
other service trades.
Wintac
Pro is designed primarily for
HVAC, Plumbing,
Refrigeration, Electrical, Appliance Repair, Roofing, Overhead Door,
Pool & Spa, Equipment Repair, Cabling & Communications, Alarm & Security, Computer Repair, Fuel
Oil Delivery and other service and construction contractors. It has
all the features of Wintac Green plus:
customer equipment
installation and follow-up service tracking, multi-location serialized inventory
management, progress billing, AIA billing, and certified payroll
reporting.
What is the price
of Wintac?
Complete Wintac pricing is
available on the
Pricing page.
Remember: With Wintac, there are no
set-up fees, no "per job" costs", no subscription fees,
no monthly charges, no additional costs for support,
and no additional licensing fees for using Wintac's built-in
mobile computing features. Plus, for a limited time, we will give you an
instant credit of up to $1,000
for two minutes of your time!
Without exception,
Wintac is the absolute best software value in the service industry. Don't be
fooled by companies that charge thousands of dollars for a substandard system or require you to pay a never-ending monthly fee. Wintac has more features, better performance, and is easier
to use than programs selling at several times its price. And, perhaps most
importantly, you pay once for
Wintac and it is yours to use
forever - there are no ongoing charges!
Above and beyond
the price of Wintac, how much should we expect to pay for technical support
services?
$0. That's right.
Wintac's unparalleled
ease-of-use and reliability allow us to include a full year of unlimited technical support
services at no additional cost.
Whether via phone, online, email or
fax, our in-house staff of Wintac experts are dedicated to providing you
with the absolute best service possible. We are talking true world-class support that is
never outsourced.
Be aware that, with many
service-industry programs, included after-sale support services are very
limited. You are typically required to purchase support plans or pay annual
"membership" fees - above and beyond the cost of the software! Some companies
advertise free support but simply factor the cost into
the never-ending monthly charges to use their software.
Moreover, unlike
most software companies in the service industry, we offer live support and do not require you to submit online request forms or leave voice
mail messages during normal business hours.
How does the
price of Wintac compare to competing products?
First off, since we know of no
other service industry software with the wealth of features included in Wintac,
we really have no direct competition.
Moreover, any program with close to
Wintac's functionality typically costs thousands more.
And, even at
that, you will likely pay extra for mobile computing capability, required
training, and comparable technical support services.
Some companies even try to mask the
the excessive cost of using their software by charging on a monthly
basis, requiring you to pay a "set-up" fee plus ongoing charges month-after-month and year-after-year -
forever. A few even expect you to pay for each work order or job you complete for every customer! And, since these programs
tend to be very limited in functionality, you will likely outgrow them or, at
least, need to purchase additional software to fully manage your business.
Companies that base their pricing
on never-ending "subscriptions" have also been known to raise their monthly or
"per job" rates whenever it suits them. Of course, if you refuse to accept the
higher rates, they can simply lock you out of the
software. Moreover, if they go out of business, they put your business at risk! You are effectively their prisoner
until you cut your losses and start all over with new software. As you can see,
the long term costs and risks of subscription-based solutions with never-ending monthly fees are mind boggling!
On the other hand, once you purchase Wintac, you are under
no obligation to spend any more
money with us. You own your license to use the software and you own and have full
control over your data. That means
long-term savings and security for your business - and no stress!
How are you able to
price Wintac so much lower than competing products?
In a word: Volume. Our philosophy has
always been to produce superior software and make it affordable to everyone.
Very simply, we rely on a large volume of sales to offset our small profit
margin.
Seemingly, our typical competitor's philosophy is the exact opposite:
make as much money as possible from a limited number of customers. Today, Wintac
has more users than most service industry programs combined. It is clearly a
win-win situation: We are successful due to our huge sales volume, and our
customers get the absolute best software and support at an affordable price.
Also, since we do not employ salespeople, Wintac's
pricing is not padded to compensate for sales commissions. It also means that no
sales representatives will hound you with telephone calls and high-pressure
sales tactics. When you call our sales office you will speak to a knowledgeable,
friendly Wintac Advisor waiting to assist you - who does not work on
commission.
So how widely used is Wintac in the field service
industry?
Wintac is
used by over 7,000 companies with over 50,000 total users. And
those numbers are growing fast. Successful service companies everywhere run on
Wintac!
What are the system requirements for
Wintac?
Both Wintac Pro and Wintac Green
run great in most typical Windows-based PC configurations and local area networks.
The specific requirements are:
•
Pentium IV or better grade
computer
•
512 MB or more RAM
•
300 MB or more hard disk space
•
Windows 7, Windows
Vista, Windows XP, or Windows 2000
•
Screen
resolution of 1024 by 768 pixels or higher
How often do you
update and offer new versions of Wintac?
We
release one major upgrade of Wintac each year and make it available to
registered owners at a small fraction of the retail price. Upgrades include all the
enhancements since your version plus another full year of unlimited
technical support services. And,
rest assured, if you choose not to upgrade in any given year,
your version of Wintac will not shut off. Nor will you have to
purchase and install "missing" versions when you eventually do upgrade.
Keeping your software up to date couldn't be easier or more cost-effective!
What about all
the data we've accumulated in our current software?
Wintac has built-in tools that you can use to effortlessly convert
customer, job site, inventory, vendor, and contact lists from QuickBooks® and other standard
formats directly to Wintac's format. In addition,
our
in-house team of data conversion experts can cost-effectively convert most
or all of your current data from virtually any business management, service management, contact management, or
accounting software.
Upgrading from another program? Let us do the work. We make switching to the power of Wintac
easy!
Have more questions? Call 1.800.724.7899 today.
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