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 The Real All-in-One Solution

Business management and service software that gives you instant access to all your company data.Office management and field service software designed to make every member of your team more productive.Mobile computing software for dispatch and field service management.Office management and field service software for every size company.

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The #1 Best-Selling All-in-One

Business Automation Software

for Service Contractors

How Will Wintac Help My Service Business? (and other frequently asked questions)

This is the perfect starting point for exploring Wintac - the software used by successful field service companies everywhere.

We know there is a lot of information here, but we also know that choosing the right software is one of the most important business decisions you will make. We recommend that you read each question and answer carefully to ensure you have all the information necessary to compare Wintac head-to-head against any competing product.

If you have any questions that are not addressed here, simply contact us and get all the answers from any one of our friendly and helpful Wintac Advisors.

Who is Intac International and what is Wintac?

Intac International Inc. is the maker of Wintac - The award-winning, #1 best-selling, all-in-one business automation system for field service, installation, and construction companies. Designed, developed, and continually enhanced by our own team of world-class engineers, Wintac is the industry standard against which all others are compared.

Far more advanced than typical service management software, Wintac has no equal in the field service industry. In fact, Wintac is so recognized as the software of choice for service companies, it literally sells itself. Our sales office employs no salespeople and our Wintac Advisors do not work on commission. That is virtually unheard of in the software industry and is a true testament to Wintac's excellence and reputation.Wintac - The acclaimed all-in-one business management software for the field service industry.  More about Intac International Inc.

Please be aware that other software companies in the service industry have used our Wintac name in their internet advertising. Although imitation may be the sincerest form of flattery, there is still only one Wintac.

Don't be fooled by imitators and "wannabes" - There is only one Wintac and it is developed, marketed, and supported solely by Intac International Inc.

How will Wintac help my service business?

First and foremost, the incredibly powerful automation capabilities of Wintac allow you and your staff to get more done in less time. Much less time. Your office will be more organized. Daily tasks will be completed more accurately. Employees will be more productive. You will finally have the luxury of running your business rather than your business running you. And as productivity and efficiency increase, so do your profits.

Best of all, because Wintac is a true all-in-one program (see next question below), you have quick and easy access to all your vital business information. Instantly answer any management question:

Who owes us money and how much?  Who are our most profitable customers?  How much did they spend this year?  How do this year's sales, expenses, and profits compare to last year?  What was the profit on that big job last week?  Which of our qualified service people are available for a job next Wednesday?  Which of our customer service agreements are up for renewal?  When do the parts and labor warranties expire for that equipment we installed?  Who are our most productive employees?  How much do we owe our vendors and when is it due?  How many widgets do we have stocked in each vehicle?  Which one of our suppliers has the best price for that widget?  We could go on and on but you probably get the picture!

In a nutshell, Wintac gives you the ability to make better decisions and more money in less time. So, not only will you be able to afford that dream vacation, you'll also have the free time to take it!  Make your life easier with Wintac.

I see that Wintac is referred to as an all-in-one program for the field service industry. What exactly do you mean by "all-in-one"?

"All-in-one" refers to the fact that Wintac is a single, all-inclusive program for managing your entire business. While other service management programs may claim to be all-inclusive, none that we are aware of integrate all of the following components in one program:

Field Service Management, Customer Relationship Management, Contact Management,  Property Management, Vendor Management, Employee Management, Office Management, Sales and Marketing Management, Purchase Management, Payroll Management, Specialty Construction Management, Vehicle Management, Mobile Computing, and complete Accounting.

Moreover, all of Wintac's components are seamlessly integrated with the same intuitive look and feel. While many programs are built around a jumble of separate, poorly-integrated modules, Wintac was designed from the ground up as a single all-inclusive system. The result is a faster, more stable program that is far easier to learn and use than products with comparable features.

And with Wintac's all-inclusive design, information entered once automatically flows to the relevant areas of the program - eliminating redundant and time-consuming data entry.

Be aware that some vendors claiming that their software is an "all-in-one-solution" for your business actually require you to use additional software to fully accomplish and integrate tasks such as job costing, purchasing, budgeting, check writing, payroll processing, A/P and G/L management, and financial reporting. Tip: Ask them if their software generates a balance sheet, trial balance, and income statement.

Don't think you'll need to use all of Wintac's features right away? No problem - Any portion of the software that you don't currently use stays quietly out of the way. Then, as your business needs grow, Wintac will grow right along with you. In fact, even if you choose to use QuickBooks, rather than Wintac, for your accounting, Wintac's built-in state-of-the-art link instantly sends data and updates your financial records in QuickBooks - at no additional cost!

What makes Wintac better than other software designed for the service industry?

Wintac has many significant advantages over competing programs. The most obvious being the true all-inclusive aspect, as discussed above, coupled with its unmatched power and flexibility. Rest assured, you will never outgrow Wintac!

Wintac is also unique in its intuitive, simple-to-learn, simple-to-use design. Our users frequently tell us that they were amazed at how quickly they became productive - often on the very first day! Compare that with most service industry programs that require weeks of preparation and learning just to accomplish basic tasks.

It is also important to note that Wintac has always been, and continues to be, developed by a select team of in-house software engineers who are considered among the best in their field. The result is a high-performance, rock-solid, time-tested system built to keep your business running smoothly, reliably, and securely.

Can you quickly sum up the secret to Wintac's incredible success in the service industry?

Sure... We didn't design Wintac to look like every other program out there. Instead, we listened to our users in your industry and developed a smarter, faster, easier way to work.

Does Wintac require training to get started?

No. Wintac installs itself automatically and requires no extensive configuration before you can start using it. The Wintac QuickStart Wizard walks you through a simple step-by-step set up and you're ready to go - within minutes!

And to make learning fun and easy, Wintac comes with a lesson-by-lesson voice-narrated tutorial, built-in Audio Tips voice assistance, and an intelligent help system that provides step-by-step instructions on each area of Wintac. You also have one-click access to our free live online support center right from inside Wintac, as well as by telephone.

Because we realize that some people feel most comfortable with formal training, we also offer several training options ranging from beginner to advanced level. Depending on your preferred style of learning, you can choose from the following: hands-on workshops at our classroom facility, on-site training at your office location, and private remote training with one of our own Wintac experts via web teleconferencing technology. Regardless of how you learn best, we have the resources to assist you.

If you don't want to spend a lot of time learning new software, Wintac is for you!

Will Wintac work well for my specific industry and business?

We've designed Wintac with the flexibility to meet the needs of virtually any type of business involved in field service and installation. You can even configure most areas of Wintac to use the vocabulary that best suits your business and industry.

Although our roots are in HVAC, plumbing, and other sectors of the contracting industry, our huge user base encompasses the entire field service industry including (in alphabetical order):

Air conditioning, Alarm & Security, Appliance Repair, Automotive Detailing, Cabling Installation, Carpet Cleaning, Chimney Sweeping, Commercial Cleaning, Computer Repair, Computer Services, Construction, Copier Machine Repair, Drain Cleaning, Electrical, Facility Management, Fitness Equipment Repair, Flooring, Fuel Oil Delivery, Furnace Service, Furniture Repair, General Repair, Handyman Services, Heating, HVAC, Irrigation, Janitorial, Landscaping, Lawn Care, Locksmith Service, Maid Service, Masonry, Mobile Auto Repair, Overhead Door Installation, Painting, Pest Control, Plumbing,  Pool & Spa, Property Management, Refrigeration, Refurbishing, Remodeling, Residential Cleaning, Restoration, Roofing, Septic Cleaning, Sheet Metal Fabrication, Snow Removal, Tanning Equipment Repair, Telecommunications, Tree Service, and Window Cleaning.

In addition, industry-specific specialty options and custom development services are also available. For specialized business needs, Wintac is the #1 solution!

What is the difference between Wintac Pro and Wintac Green?

Both Wintac Pro and Wintac Green are full-featured business management programs for the field service industry. Wintac Pro also includes features vital to equipment installation/service management and specialty construction projects.

Wintac Green is designed primarily for Carpet Cleaning, Window Cleaning, Residential Cleaning, Commercial Cleaning, Janitorial Service, Maid Service, Pest Control, Lawn Care, Landscaping, Snow Removal and other service trades.

Wintac Pro is designed primarily for HVAC, Plumbing, Refrigeration, Electrical, Appliance Repair, Roofing, Overhead Door, Pool & Spa, Equipment Repair, Cabling & Communications, Alarm & Security, Computer Repair, Fuel Oil Delivery and other service and construction contractors. It has all the features of Wintac Green plus: customer equipment installation and follow-up service tracking, multi-location serialized inventory management, progress billing, AIA billing, and certified payroll reporting.

What is the price of Wintac?

Complete Wintac pricing is available on the Pricing page. Remember: With Wintac, there are no set-up fees, no "per job" costs", no subscription fees, no monthly charges, no additional costs for support, and no additional licensing fees for using Wintac's built-in mobile computing features. Plus, for a limited time, we will give you an instant credit of up to $1,000 for two minutes of your time!

Without exception, Wintac is the absolute best software value in the service industry. Don't be fooled by companies that charge thousands of dollars for a substandard system or require you to pay a never-ending monthly fee. Wintac has more features, better performance, and is easier to use than programs selling at several times its price. And, perhaps most importantly, you pay once for Wintac and it is yours to use forever - there are no ongoing charges!

Above and beyond the price of Wintac, how much should we expect to pay for technical support services?

$0. That's right. Wintac's unparalleled ease-of-use and reliability allow us to include a full year of unlimited technical support services at no additional cost. Whether via phone, online, email or fax, our in-house staff of Wintac experts are dedicated to providing you with the absolute best service possible. We are talking true world-class support that is never outsourced.

Be aware that, with many service-industry programs, included after-sale support services are very limited. You are typically required to purchase support plans or pay annual "membership" fees - above and beyond the cost of the software! Some companies advertise free support but simply factor the cost into the never-ending monthly charges to use their software.

Moreover, unlike most software companies in the service industry, we offer live support and do not require you to submit online request forms or leave voice mail messages during normal business hours.

How does the price of Wintac compare to competing products?

First off, since we know of no other service industry software with the wealth of features included in Wintac, we really have no direct competition. Moreover, any program with close to Wintac's functionality typically costs thousands more. And, even at that, you will likely pay extra for mobile computing capability, required training, and comparable technical support services.

Some companies even try to mask the the excessive cost of using their software by charging on a monthly basis, requiring you to pay a "set-up" fee plus ongoing charges month-after-month and year-after-year - forever. A few even expect you to pay for each work order or job you complete for every customer! And, since these programs tend to be very limited in functionality, you will likely outgrow them or, at least, need to purchase additional software to fully manage your business.

Companies that base their pricing on never-ending "subscriptions" have also been known to raise their monthly or "per job" rates whenever it suits them. Of course, if you refuse to accept the higher rates, they can simply lock you out of the software. Moreover, if they go out of business, they put your business at risk! You are effectively their prisoner until you cut your losses and start all over with new software. As you can see, the long term costs and risks of subscription-based solutions with never-ending monthly fees are mind boggling!

On the other hand, once you purchase Wintac, you are under no obligation to spend any more money with us. You own your license to use the software and you own and have full control over your data. That means long-term savings and security for your business - and no stress!

How are you able to price Wintac so much lower than competing products?

In a word: Volume. Our philosophy has always been to produce superior software and make it affordable to everyone. Very simply, we rely on a large volume of sales to offset our small profit margin.

Seemingly, our typical competitor's philosophy is the exact opposite: make as much money as possible from a limited number of customers. Today, Wintac has more users than most service industry programs combined. It is clearly a win-win situation: We are successful due to our huge sales volume, and our customers get the absolute best software and support at an affordable price.

Also, since we do not employ salespeople, Wintac's pricing is not padded to compensate for sales commissions. It also means that no sales representatives will hound you with telephone calls and high-pressure sales tactics. When you call our sales office you will speak to a knowledgeable, friendly Wintac Advisor waiting to assist you - who does not work on commission.

So how widely used is Wintac in the field service industry?

Wintac is used by over 7,000 companies with over 50,000 total users. And those numbers are growing fast. Successful service companies everywhere run on Wintac!

What are the system requirements for Wintac?

Both Wintac Pro and Wintac Green run great in most typical Windows-based PC configurations and local area networks. The specific requirements are:  

Pentium IV or better grade computer

512 MB or more RAM

300 MB or more hard disk space

Windows 7, Windows Vista, Windows XP, or Windows 2000

Screen resolution of 1024 by 768 pixels or higher

How often do you update and offer new versions of Wintac?

We release one major upgrade of Wintac each year and make it available to registered owners at a small fraction of the retail price. Upgrades include all the enhancements since your version plus another full year of unlimited technical support services. And, rest assured, if you choose not to upgrade in any given year, your version of Wintac will not shut off. Nor will you have to purchase and install "missing" versions when you eventually do upgrade. Keeping your software up to date couldn't be easier or more cost-effective!

What about all the data we've accumulated in our current software?

Wintac has built-in tools that you can use to effortlessly convert customer, job site, inventory, vendor, and contact lists from QuickBooks® and other standard formats directly to Wintac's format. In addition, our in-house team of data conversion experts can cost-effectively convert most or all of your current data from virtually any business management, service management, contact management, or accounting software.

Upgrading from another program? Let us do the work. We make switching to the power of Wintac easy! 

Have more questions?  Call 1.800.724.7899 today.  We love to talk!

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Air Conditioning     Appliance Repair     Automotive Detailing     Cabling Installation     Carpet Cleaning     Chimney Sweeping     Computer Services

 Specialty Construction     Drain Cleaning     Electrical     Fitness Equipment Repair     Fuel Oil Delivery     Heating     HVAC     Irrigation     Janitorial

 Landscaping     Lawn Care     Locksmith     Maid Service     Overhead Door Installation     Pest Control     Plumbing     Pool and Spa Service

 Refrigeration     Roofing    Security Systems     Septic Cleaning     Sheet Metal Fabrication     Snow Removal     Tree Service     Window Cleaning

Join the More Than 7,000 Service Companies Running Their Businesses on Wintac

Boost Productivity         Maximize Revenue         Minimize Expenses         Increase Profits

Make Your Life Easier With Wintac - The Real All-in-One Solution!

Wintac™ is a copyrighted product developed, published, and supported by Intac International Inc. 1.800.724.7899  Copyright © 1996-2010 Intac International Inc. All Rights Reserved.

Does Wintac do more than you need?

Are you looking for just scheduling, dispatching, and equipment tracking features to manage your company's service department? Then check out Jettra