- Schedule, dispatch, route, search, and sort jobs using the powerful multi-view Job Control Center.
- Instantly toggle between monthly, weekly, daily, and all-inclusive views of your jobs.
- Instant point & click drill-down to job and work order details.
- Effortlessly drag & drop jobs in the dispatch board to assign and re-assign technicians and crews.
- Customize the boards with modifiable layouts, user-defined color-coded statuses, and more.
- Schedule and track jobs from initial call to dispatch and completion all from one central location.
- Schedule jobs spanning multiple days with a single work order. Schedule multi-stage applications.
- Schedule jobs and assign service people based on company division.
- Automatically assign optimal service person based on job location.
- Instantly update job statuses and re-schedule jobs as needed.
- Automatically time-stamp job arrival and completion times for your service people.
- Create service agreements and automatically schedule recurring service and preventive maintenance
- Support for simple to complex recurring schedules to handle virtually every type of job and customer.
- Support for multiple technicians per job and multi-person crew assignments.
- Simply click on an open slot for a service person to automatically create a new work order.
- Automatically identify and locate existing customers with optional Caller ID support.
- Dispatch service calls and send job schedules via two-way wireless messaging between office and field.
- Electronically capture and print signatures on work orders, proposals, and invoices via tablet computers.
- Generate work orders, job schedules, site directions, and routing sheets for your service people.
- Automatically generate work orders based on service requests entered by customers on your website.
- Street mapping and route optimization via Microsoft MapPoint®. (purchased separately)
- Built-in support for obtaining job directions via free Google Maps®.
- Built-in links to Global Positioning Systems (GPS) for vehicle monitoring. (call for GPS vendors supported)
- Built-in link to TomTom WEBFLEET for advanced fleet management. (purchased separately)
- Optionally export job schedules to MS Outlook® calendar.
- Simply the most powerful, most versatile, and easiest-to-use scheduling and dispatching system ever designed!
Work History Tracking
- Track unlimited work history of all jobs and service for each of your customers, job sites, and properties.
- Instantly drill down to the original work order or invoice directly from the history view - with a single mouse click.
- Data from work orders and invoices automatically flows to work history - with no redundant data entry.
- With Wintac, detailed work history for any customer, job site, property, and job is always at your fingertips.
